The staff of the Bentkover Facial Plastic Surgery & Laser Center has been carefully chosen with particular attention to creating a warm, patient-centered environment in our office. Through our on-going quality management program, our staff strives to provide you with the best possible service.
You, the patient, are the most important person in the office. Please feel free to approach anyone on the staff if you have any questions or concerns. They are there to serve you and to make your time with us is as positive an experience as possible.
Tiffani Sawyer, MA - Certified Medical Assistant
Mara J. Burns - Receptionist and Management & Marketing Intern from Assumption College
Holly O'Neil – Front Desk Supervisor
Nancy L. Bentkover – RN, BS, BSN, Aesthetic Nurse, Office Manager
Originally destined to teach English in secondary school, after graduation from Boston State College, Nancy changed course and entered the nursing program at the Faulkner Hospital in Boston. After a career at Children’s Hospital in Boston marked by her commitment to delivering very personal care and her close relationships with her patients and their families, she took time off to raise a family. During that time she also earned a second bachelor’s degree and became a Court Appointed Special Advocate for children in the Worcester Juvenile Court and a certified fitness instructor. For 15 years, her daily 9AM class at the Worcester YWCA was noteworthy for her commitment to innovation and her loyal following.
Trained as an Aesthetic Nurse-Specialist, Nancy coordinates our aesthetic surgery practice. She is also our skin care specialist and is certified in laser hair removal and cosmetic Botox treatments. If you have any questions about skin care or aesthetic surgery, please feel free to ask Nancy. She has a tremendous wealth of information and will take as much time as needed to make sure all your questions are answered.
